Coding and Indexing
Our coding and indexing service allows for improved case
management for law firms and efficient document retrieval.
This gives law firms a competitive edge in a case and in the
courtroom. Our team develops each client project based on
an understanding of legal coding principles, rules, conventions
and terminology using the latest state-of-the-art software
used by major law firms. Coding will be based on uniform standards
being promulgated and developed within the legal profession.
Standardized coding is quickly becoming a necessity for improving
efficiency and productivity within the legal community
iSourceIndia assist clients in developing smart intuitive
coding specifications. Typical fields include Bates Numbers,
Attachment Range, Document Title, Author, recipient, Names
in Text, Dates, Document Type and Document Characteristics.
We help code documents from each phase of the litigation process
from client interview, case assessment, investigation, summons
and complaint, discovery, pre-trial pleadings, trial preparation,
trial and appeal.
Objective Coding is the process by which skilled and trained
document specialists review every document and prepare a computerized
index of basic objective data about each document, including:
In most jurisdictions lawyers must prepare a list of documents
relevant to the case. Traditionally these were prepared by
lawyers or law clerks dictating document summaries, and secretaries
typing them up in a word processor. The result: an expensive
document of limited value beyond meeting the requirements
of the rules of discovery.
The different options in objective coding include :
Inventory Indexing: An inventory
index allows you to focus your attention on a small number
of "hot" files and documents. We create a database
record for each file in the collection. The most simplistic
version contains just the Bates range and the file title.
This type of database is typically used in conjunction with
document imaging. We create a database record for each document,
capturing Bates range, date, title, document type, author,
recipient, cc and document characteristics. You can also choose
enhanced bibliographic options including issues or names mentioned
Detailed Indexing: This
is a detailed index for the 5-10% of your collection that
is most important for your case. A typical document entry
would include all of the bibliographic fields, a more detailed
outline of issues, a subjective priority rating, and a plain
Subjective coding: Subjective
Coding is a more comprehensive coding process in addition
to the objective coding that includes keywords and relevant
data coding from the document text. Such coding is flexible
and specific to individual company requirements.
Full text capture: Full
Text Capture or Data Transcription is the full key entry of
all content data from hard copy or image format to provide
a fully searchable database at the touch of a button. Entire
image is available for search on any word or phrase. We use
OCR and other techniques to have the first level of data entry
and then further editing for an accurate result.
Document coding: Term "Data"
is defined as an organized collection of information that
can be retrieved and used without wasting any time in search.
We help in giving an actual meaning to your data by creating
a database and then coding and indexing the documents. Working
closely with "Document Rich Organizations", we process
project specific document coding as per individual specifications.
We have skilled staff that are dedicated to document coding,
have a thorough understanding of documentation and are able
to review documents, and locate specification requirements
both efficiently and accurately.
After coding is completed, iSourceIndia Quality Control Coders
will perform a 100% comparison of all coded information to
the document image to confirm accuracy and completeness. Any
detected errors will be corrected and databases updated. iSourceIndia
is completely committed to quality and customer satisfaction
and guarantees a coding accuracy of at least 99.9%.
There are several reasons why having iSourceIndia India
Legal code your documents is a significant improvement over
doing it yourself.
Turnaround time: We offer
a turn around time of 12-48 hours depending on your requirements.
Within 12 hours of the receipt of data, we send you an analysis
report containing the number of images to be coded, sample
code sheet and estimated time to code for data cross check.
Reduced cost: If you take
the cost of one law clerk coding and another doing the necessary
quality control, our service will cost your client approximately
half the amount. Your clerks should be focusing on subjective
coding - the work that needs their knowledge of the case.
Show your clients that you are sensitive to their budget constraints!
High quality: Not only do
we have a remarkable staff of experienced coders, but we continually
invest in training and new software to improve accuracy and
productivity. All Commonwealth Legal coding work is reviewed
by senior quality control staff and then double checked for
consistency before going out the door. If you are not happy
with the quality of our service let us know and we will make
Coding manual: We do not
code any project until we have agreed with you on a detailed
set of standards and guidelines for what is to be coded and
how it is to be coded.
Import into popular databases: We use specialized coding
software to maximize productivity and consistency. When our
coding is complete and everything has been run through thorough
quality control checks, we export the coded data to the software
of your choice, for example Summation , Concordance , JFS
Litigator's Toolkit, Super Text or other
With our well trained and experienced, iSourceIndia India
offers very specialized services with considerable cost advantage
to a tune of 20-50% over in-house or outsourced coding work.
Scanning vendors, OCR vendors and Data Coding and Indexing
companies nationwide have found our process to be a cost-effective
way to manage document-intensive cases without sacrificing
the control that is essential for a successful outcome. We
work with you to develop an approach that will meet your needs
Entire BPO (Business Process Outsourcing) model is based
on data security and confidentiality. We can't do any business
unless our client's data is secured. We have put in both technical
and procedural policies for data security that guarantees
maximum data protection. All the Internet transfer is done
through s-ftp (secure ftp). At our production center, all
the servers are under physical inspection and guarded by login
id and password. There is no direct Internet access from production
nodes. No employee can take out data files on floppy or cd
drives and the entire area is guarded by digital cameras and
physical inspection 24X7. All the employees are bound by confidentiality
agreements and there is immediate termination clause for even
a minor breach.
We charge by per record based on the number of fields. Our
clients find our rates at least 20-50% competitive in comparison
to in-house or other outsourced companies, because of our
Indian back office operations and innovative use of coding
methods like templating, and smooth & informed workflow.